Partner Government Agencies (PGA) Award

Citation:

This award recognizes the government agencies that facilitate international trade in the region. It should consistently demonstrate all-round operational excellence in the specific aspect of trade logistics, provision of equipment and facilities, maintained the highest standards of operational efficiencies, effective automated systems and customer service delivery. With judges looking for indications of sustained commitment to the above criteria, the successful nominees should be able to demonstrate exceptional innovation, continued commitment to improvements in service delivery and reduction in cost of doing business.

Entrants:

No entries will be submitted but it is open to all government agencies facilitating trade in the region

Judging criteria

ยง  Winners will be determined using a customer satisfaction study index taking cognizance of the cited areas above and the theme. 

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