Citation:
This award recognizes a significant innovation/initiative in the regional maritime industry that has positively contributed to the growth and sustainability of the region’s maritime sector.
Entrants:
The category is open to all players in the maritime industry based in, or with a significant regional presence in, the East African region.
Judging criteria:
The judges will be looking for clear information backed by facts responding most appropriately to the criteria listed below
§ Organization background: Provide a brief description of the organization such as when it was established, areas operating in, key clients and organizational chart.
§ Key Projects & Initiatives: Provide a brief description of significant clients that you have supplied services to and why you think the relationships were exceptional.
§ Business growth: Outline significant and specific activities that have contributed to business growth. This may include, but is not limited to, client gains or retention, sectoral growth, a boost to operational performance or personnel development.
§ Innovation: Details of any unique efforts or processes that have been employed, demonstrating how offerings have been adapted to meet the specific business needs and domestic conditions of clients.
§ The impact the new initiative has had on the company.
§ An indication of the complexities of the initiative
§ Any innovative features, how it was done
· Customer focus: Describe how the business provides an outstanding and professional service, demonstrating how it has benefited clients. Include quality and extent of customer service and initiatives, service charter among other offerings as elaborated in your entry.
§ Include any other facts or statements that you feel are relevant to support the entry, including client testimonial(s) where possible.
