The port exists essentially to facilitate external trade. This award recognizes the Exporter that has contributed the most to port activities by through-putting cargo destined for other countries through the port of Mombasa. The winner will have consistently demonstrated their contribution as evident in the volumes, value of exports as well as shown sustainability of the business, innovativeness and competitiveness in interpretation of the 2020 EAMA theme among other criteria. As much as possible, this award will be country specific
§ Organization background: Provide a brief description of the organization such as when it was established, areas operating in, key clients and organizational chart.
§ Key Projects & Initiatives: Provide a brief description of significant clients that you have supplied services to and why you think the relationships were exceptional.
§ Business growth: Outline significant and specific activities that have contributed to business growth. This may include, but is not limited to, client gains or retention, sectoral growth, a boost to operational performance or personnel development.
§ Innovation: Details of any unique efforts or processes that have been employed, demonstrating how offerings have been adapted to meet the specific business needs and local conditions of clients.
· Customer focus: Describe how the business provides an outstanding and professional service, demonstrating how it has benefited clients. Include quality and extent of customer service and initiatives, service charter among other offerings as elaborated in your entry.
§ Include any other facts or statements that you feel are relevant to support the entry, including client testimonial(s) where possible.
§ Judges will enter scores based on different weights apportioned to sustainability, innovation, competitiveness, customer focus, volume and value of exports